Professional Claim Assessment Services for the Insurance Industry
Accurate, timely, and cost-effective solutions to minimise fraud risks and optimise your claims process
Leading Claim Assessment Services in South Africa
Our mission is to provide the insurance industry with cost effective, high quality, comprehensive and reliable claim assessment services that enhances operational efficiency, reduce fraudulent claims and foster trust in the claims handling process.
Our Services
Comprehensive claim assessment services designed to protect your business and minimise fraud risks
Stolen Vehicle Claims
Comprehensive assessment process with database verification and recovery assistance.
Hijacking Claims
Incident validation procedures with trauma-sensitive approach and witness statement collection.
Motor Vehicle Collision Claims
Collision investigation expertise with reconstruction capabilities and liability determination.
Goods in Transit Claims
Cargo assessment with route verification and loss quantification.
Burglary Claims
Property assessment with entry/exit point analysis and police coordination.
Stolen Vehicle Recoveries
Tracing and recovery of insured stolen vehicles.
Why Choose Claim Assessment Group
Our commitment to excellence, expertise, and ethical practices makes us the trusted choice for insurance companies
Experienced Professionals
Our team consists of experienced assessors, investigators and collision reconstruction experts.
Prompt Service
Quick and accurate processing of claims with real-time updates.
Transparent Approach
We maintain a transparent, ethical approach in every claim we assess.
Competitive Rates
Cost-effective solutions with value for money and flexible packages.
Tailored Services
Customisable solutions to meet the specific needs and requirements of our clients.
National Coverage
Presence across South Africa with local expertise and rapid response.
Certified & Recognised Excellence
Our professional certifications and memberships demonstrate our commitment to industry standards
IAATI Member
International Association of Auto Theft Investigators
ICFP Member
Institute of Certified Forensic Practitioners
BEE Level 2
Broad-Based Black Economic Empowerment
What Our Clients Say
Trusted by leading insurance companies across South Africa
“Claim Assessment Group has been instrumental in reducing our fraud claims by over 35%. Their thorough assessments and quick turnaround times have significantly improved our claims processing efficiency.”
Sarah Thompson
Claims Manager at Premier Insurance Group
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Performance You Can Trust
Our track record speaks for itself. See how we deliver excellence in every assessment.
Claims Assessed
Successfully completed assessments
Hour Response Time
Average emergency response
Fraud Prevention Rate
Successful fraud identification
Insurance Partners
Trusted insurance companies
Join the insurance companies who trust us to protect their interests
Partner With UsFrequently Asked Questions
Find answers to common questions about our claim assessment services
We specialise in stolen vehicle claims, hijacking incidents, motor vehicle collisions, goods in transit, burglary claims, and vehicle recovery assessments. Our team has extensive experience across all major claim types in the insurance industry.
We offer 24/7 emergency response services and typically respond to urgent claims within 2-4 hours. For standard assessments, we aim to have an assessor on-site within 24 hours of receiving the request.
We provide comprehensive coverage across 6 provinces in South Africa: Gauteng, Mpumalanga, Limpopo, North West, Free State, and KwaZulu-Natal. Our network ensures prompt service delivery nationwide.
Yes, we are proud members of both the International Association of Auto Theft Investigators (IAATI) and the Institute of Certified Forensic Practitioners (ICFP). We also hold BEE Level 2 certification.
Our comprehensive reports include detailed findings, photographic evidence, expert analysis, fraud indicators (if applicable), damage assessments, and professional recommendations. All reports meet insurance industry standards.
Our experienced assessors use advanced investigative techniques, forensic analysis, and comprehensive verification processes to identify potential fraud indicators. We conduct thorough scene examinations and cross-reference all claim details.
Our fees are competitive and transparent, varying based on the complexity and type of assessment required. We provide detailed quotes upfront and offer flexible payment terms for corporate clients. Contact us for a customised quote.
Yes, our assessors can serve as expert witnesses in legal proceedings. We provide court-ready documentation and professional testimony when required by our clients.
Yes, we work with insurance companies of all sizes across South Africa. Our services are tailored to meet the specific requirements and processes of each insurer we partner with.
You can request an assessment by calling us at 010 824 8952, emailing claims@ca-group.co.za, or using our online contact form. For urgent matters, we recommend calling our 24/7 emergency line.
Still have questions?
Our team is here to help. Get in touch with us for personalised assistance.
Ready to Optimise Your Claims Process?
Contact us today for professional claim assessment services that protect your business and enhance operational efficiency.